Ships to all 50 US states30 day returnsOne color each. Nothing to choose.

NODD · operated by DAT COMICS

Returns & Refunds Policy

Last updated: September 30, 2026

Not right for you? You have 30 days from delivery to send it back for a refund.

Your 30 day window

You can return a product within 30 days of the date it was delivered. You do not have to give a reason. There is no restocking fee.

Condition of returned products

A travel pillow wraps around your neck and a sleep mask rests on your face. We cannot resell either one once it has really been used, so we ask for this:

  • You are welcome to open the packaging and try the product on at home, the way you would in a store, to check the fit and the feel.
  • The product must come back clean and unwashed, with no marks, odor, makeup, skincare residue or hair.
  • It must be complete: on the pillows, the internal support frame and the fabric wrap together, and on the mask, the headband and both eye cups.
  • Please include the original packaging if you still have it. A missing box alone is not a reason for us to refuse a return.

A product that has been used on a trip, slept in or washed cannot be returned for a change of mind.

These conditions never apply to a product that arrived damaged, defective or different from what you ordered. Those are always replaced or refunded at no cost to you, used or not.

How to return

  1. Write to our support team, through the Support page with your order number and the products you want to return.
  2. We reply with a return authorization and instructions. We reply as quickly as we can.
  3. Pack the products securely and ship them with a tracked service within 14 days of our reply. Return postage for a change of mind is paid by you. Keep the receipt and the tracking number.

Only use the return address we send you with the return authorization. A parcel sent to any other address, including a registered office address, may not reach us.

Refunds

  • We inspect the return and issue the refund promptly after receiving it. We email you when it is done.
  • Refunds go back to the original payment method only. After we issue it, your bank or card issuer can need several business days to show it on your statement.
  • You get back the price paid for the returned products, plus any sales tax charged on them. If your whole order is returned, the shipping fee you paid, if any, is refunded as well.
  • If a returned product does not meet the conditions above, we email you photos and explain why before doing anything. You can then choose to have it shipped back to you.

Exchanges

Each product comes in one color and one size, so there is nothing to exchange for a different option. If you would prefer another product from the range, return the first one for a refund and place a new order.

Damaged, defective or wrong item

If something arrives damaged, defective, or is not the item you ordered, write to our support team, through the Support page with your order number and photos. We send a replacement or refund you in full, your choice, and we pay all shipping. You do not need to be inside the 30 day window for a defect covered by our Limited Warranty.

Cancelling before shipment

If your order has not shipped yet, write to us and we cancel it and refund you in full.

Late or missing refund

Check your bank or card account first, then contact your card issuer, since posting can take a few days. If you still do not see it 10 business days after our refund email, write to our support team, through the Support page and we will send you the refund reference so your bank can trace it.

NODD is a trade name of DAT COMICS, 90 rue des Chantiers, 78000 Versailles, France. Questions about this page: write to our support team, through the Support page.