NODD · operated by DAT COMICS

Terms of Service

Last updated: September 30, 2026

These terms apply to every order placed on nodd-sigma.com and to your use of the website. Please read them before you buy.

1. Who you are buying from

Nodd-sigma.com and the NODD brand are operated by DAT COMICS, a company registered in France. When you place an order, your contract is with that company, referred to below as "we", "us" or "our".

The name that appears on your card statement is shown in your order confirmation email.

2. Who can order

You must be at least 18 years old, or the age of majority where you live, and have a delivery address in the 50 United States and the District of Columbia. By ordering, you confirm the information you give us is true and that you are authorized to use the payment method.

3. Products and photos

We sell NODD Travel Pillow, NODD Blackout Sleep Mask and NODD Pillow Cool. Each product comes in one color and one size, as described on its page. We describe fabrics, dimensions and features as accurately as we can. Colors can look slightly different depending on your screen. Some lifestyle photos on the site are digital images created to show how the products are used.

4. What our products are, and are not

NODD products are travel comfort accessories. The pillows hold your head in a resting position while you sit upright, and the mask blocks light. How well you sleep with them depends on you, your seat and your trip, and we do not promise a result.

They are not medical devices. They are not intended to diagnose, treat or prevent any condition, including neck or back pain and sleep disorders. If you have a neck, spine, eye or skin condition, or have had recent surgery, ask your doctor before using them, and stop if you feel pain, numbness or irritation.

5. Prices and taxes

Prices are in US dollars. We do not show "compare at" prices: the price you see is the price we sell at. The shipping cost is shown at checkout before you pay.

Prices do not include sales tax. Where we are required to collect sales tax, it is calculated from your delivery address and shown at checkout before you pay.

We may change prices at any time, but a change never affects an order already confirmed. If a product is listed at an obviously wrong price because of a clear error, we will contact you before shipping. You can then order at the correct price or cancel for a full refund. We will never charge you more than the amount you approved at checkout.

6. How an order is formed

Placing an order is an offer to buy. After payment you receive an order confirmation email, which acknowledges your order. Our acceptance happens when we ship the products and send you a shipping confirmation.

We may decline or cancel an order before shipment if a product is unavailable, if there is a pricing error, if the delivery address is outside our shipping area, or if our payment provider flags the order as likely fraudulent. In every one of these cases you receive a full refund of any amount charged, to your original payment method.

7. Payment

Payments are processed by our payment provider. We accept the cards and payment methods shown at checkout. Your payment is taken when you place the order. Card details are entered on the payment provider's secure systems and are never stored on our servers. The provider may run automated fraud checks on your payment.

If there is a problem with a charge, please write to our support team, through the Support page first. We can usually fix it faster than a bank dispute can. This does not limit any right you have with your card issuer.

8. Shipping

The dispatch and delivery estimate for your order is shown at checkout and in your order confirmation email. Full details are in our Shipping Policy, which is part of these terms. If we cannot ship within the time we stated, we will tell you and give you the choice to wait or cancel for a full refund, as required by the FTC Mail, Internet or Telephone Order Merchandise Rule.

Title to the products and risk of loss pass to you when the products are delivered to your address.

9. Changing or cancelling an order

Write to our support team, through the Support page with your order number as soon as possible. If the order has not shipped yet, we can correct the address or cancel it and refund you in full. Once it has shipped, you can still return it under our returns policy.

10. Returns and refunds

You have 30 days from delivery to return a product for a refund. Conditions, the hygiene rule for used items and refund timing are in our Returns & Refunds Policy, which is part of these terms.

11. Warranty

Our products come with a limited warranty against defects in materials and workmanship, described in our Limited Warranty.

12. Care and safe use

• Follow the care label sewn into each product. On the pillows, take the internal support frame out before washing the fabric wrap, and put it back once the wrap is fully dry.
• Never wear a pillow or the sleep mask while driving, cycling or operating machinery. They are for passengers and for rest.
• Fasten the pillow so it feels snug but never tight around your neck. Loosen it if you feel any pressure on your throat.
• Our products are designed for adults. Do not leave them with young children unsupervised.

13. Reviews

The site does not currently display customer reviews or ratings. If we publish reviews in the future, they will come from real customers who bought the product, and we will not pay for, write or hide them.

14. Intellectual property

The NODD name, the website design, text, images and code belong to DAT COMICS or its licensors. You may browse the site and share links to it, but you may not copy, reproduce or reuse its content for commercial purposes without our written permission.

15. Using the website

You agree not to misuse the site, including by trying to access it by automated means to place orders, interfering with its security, or using someone else's payment method without permission. We may suspend access for anyone who does.

16. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO AN ORDER IS LIMITED TO THE AMOUNT YOU PAID FOR THAT ORDER, AND WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES. Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited under the law of your state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limits may not apply to you.

17. Events outside our control

We are not responsible for delays caused by events we cannot reasonably control, such as carrier disruptions, severe weather, natural disasters or government action. If such an event delays your order beyond the time we announced, you can cancel for a full refund.

18. If something goes wrong

Talk to us first. Write to our support team, through the Support page with your name, order number, a description of the problem and what you are asking for. Most problems are solved in one or two messages.

If we cannot agree, you may bring a claim in the courts of the place where you live, including its small claims court if the claim qualifies, or in the courts that have jurisdiction over the seller. We will only bring a claim against a consumer in the courts of the place where that consumer lives. Nothing here prevents you from reporting a problem to a government agency, such as the Federal Trade Commission or your state attorney general.

19. Governing law

These terms are governed by the laws of France, where the seller is established. This choice of law never takes away the protection given to you by the mandatory consumer protection laws of the state or country where you live, and you can always rely on them.

20. Notice for California residents

Under California Civil Code Section 1789.3, California users are entitled to the following notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs can be reached in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

21. Other terms

We may update these terms from time to time. The version in force when you placed your order applies to that order. If any provision is found invalid, the rest stays in force. Our failure to enforce a provision is not a waiver. These terms, together with the policies linked above, are the entire agreement between you and us about your order.

22. Contact

DAT COMICS, 90 rue des Chantiers, 78000 Versailles, France. Write to our support team, through the Support page. See also our Support page.

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NODD is a trade name of DAT COMICS, 90 rue des Chantiers, 78000 Versailles, France. Questions about this page: write to our support team, through the Support page.